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      <image:title>Research - Diary Designs as a Compassionate Research Design</image:title>
      <image:caption>Public Integrity (2024)</image:caption>
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      <image:title>Research - Applying an Intersectional Understanding of Extra Work Behavior and Emotional Exhaustion in Local Public Service</image:title>
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      <image:title>Research - The Role of Cultural Competency in Crafting and Delivering Public Services</image:title>
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      <image:title>Research - Emotional Socialization in Times of Disruption</image:title>
      <image:caption>Research on Emotion in Organizations, Volume 18 (2023)</image:caption>
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      <image:title>Research - How the Paradoxical Treatment of Asian Americans as Model Minorities and Perpetual Foreigners Shape their Burnout Experiences in Local Government</image:title>
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      <image:title>Research - An Intersectional Approach to Studying Burnout in Local Government</image:title>
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      <image:title>Research - Deconstructing Burnout at the Intersections of Race, Gender, and Generation in Local Government</image:title>
      <image:caption>Journal of Public Administration Research &amp; Theory (2022)</image:caption>
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      <image:title>Research - Unpaid Work? Emotional Labor Assessments and Episodic Recall Bias in Public Engagement</image:title>
      <image:caption>Journal of Behavioral Public Administration (2020)</image:caption>
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      <image:title>Research - Red Tape, Prospect Theory, and a Willingness toward Citizen Engagement</image:title>
      <image:caption>Public Management Review (2021)</image:caption>
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      <image:title>Teaching &amp; Training - Citizenship &amp; Public Ethics</image:title>
      <image:caption>This course focuses primarily on the ethical values and legal mandates of decision making as experienced by those who have responsibility for the administrative implementation of public policy. We discuss the intricacies of democracy through the study of the administrative “branch” of government, where civil servants are responsible for ensuring that laws are faithfully executed as intended by the legislature. Through a discussion of administrative “ethics” we tackle the subject of civic morality and the implications for the notion of citizenship.</image:caption>
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      <image:title>Teaching &amp; Training - Public Policy &amp; Management</image:title>
      <image:caption>In addition to learning about the constitutional, social, and cross-sectoral contexts of public policy and public management, students study key aspects of the policy process and dynamics within public organizations. The course establishes a foundational understanding of the process of policy development and implementation along with human behavior insights at the individual (micro), organizational (meso), and societal / networked (macro) levels. I take a critical lens and examine the complexity introduced by diversity at each of these levels so that issues of social justice and ethics are always top of mind.</image:caption>
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      <image:title>Teaching &amp; Training - Guest Lecture: Social Justice in Public Policy</image:title>
      <image:caption>This guest lecture focuses on the role of emotional labor in perpetuating inequity in organizations. I highlight the gendered and racialized dimensions of emotional labor and how they connect to status and power both in organizations and society at large. I showcase the implications for inequity in hiring, compensation, promotion, and retention of a diverse public workforce.</image:caption>
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      <image:title>Teaching &amp; Training - Qualitative Research Methods</image:title>
      <image:caption>This course provides an in-depth exploration of qualitative research methodologies, emphasizing their application in addressing complex social issues and informing policy decisions. Students will gain hands-on experience in designing studies, conducting interviews and focus groups, analyzing data using thematic and content analysis techniques, and presenting findings through compelling narratives and visualizations. The course highlights ethical considerations, cultural sensitivity, and the importance of amplifying marginalized voices in research, preparing students to conduct rigorous, impactful qualitative studies in diverse contexts.</image:caption>
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